The company hereinafter referred to as BALAO
Located at Clos Albert Marinus 17, 1200 Woluwe-Saint-Lambert
Numéro d’entreprise:1005.174.475
+32472780177
balaoshoes@gmail.com
BALAO respects your privacy and ensures that the personal information you provide to us remains confidential. In this privacy statement, you can read what data we collect if you use our services and/or products, the purposes for which we collect this data and how we use it. We also explain your rights, who has access to your data and how long we keep it.
If you still have questions about our privacy policy after reading this statement, you can contact us at balaoshoes@gmail.com.
Processing purposes and retention period
BALAO collects and processes data about you for the purposes described below.
In this respect, we use both the data you provide to us and the data we collect ourselves (e.g. concerning your visit to our website). We keep personal data only for as long as is necessary for the purposes in question, or for as long as required by law (e.g. obligation to keep accounting documents).
Mail: identification for ordering / for sending information about an order or a pre-order / for sending newsletters in case of subscription.
Last name: identification
First name: identification
Gender: identification
Date of birth: identification
Execution of your order
To process your order, we need your name, e-mail address, billing address, delivery address and payment details. Occasionally, we may also need to collect your telephone number and date of birth.
This enables us to deliver your order and keep you informed of delivery progress. We are legally obliged to keep your order data for seven years.
3 | 5
Legal grounds for processing
BALAO processes personal data on the following legal grounds:
- authorization (e.g. sending newsletters and invitations; collecting sensitive data)
- necessary for the performance of a contract (fulfilling your order...)
- necessary to comply with a legal obligation
- necessary to defend our legitimate business interests
Where personal data is processed on the basis of the legal ground for authorization, you always have the right to withdraw the authorization given.
Transfer to third parties
BALAO does not sell your personal data to third parties. We share your data internally with our employees (salaried or freelance).
In addition, we only share your data with third parties for :
- processing your order
- website hosting;
- setting up IT infrastructure;
- creating (and distributing) newsletters and invitations.
Our employees and the third parties we use are obliged to respect the confidentiality of your personal data. We guarantee that they have taken the necessary protective measures to this effect.
We only share your personal data with suppliers located in the European Economic Area.
We will only share your data with third parties outside the EEA if they have signed a subcontractor agreement and can guarantee its protection on the basis of an adequate resolution of the European Commission (e.g. EU/US Privacy Shield).
Cookies
When you visit our website, small text files, known as cookies, are saved on your computer or mobile device. Cookies enable us to recognize your device the next time you visit, so you don't have to enter or download the same information every time. Cookies also give us an idea of how you use our website and how we can improve the user-friendliness of our services.
You can set your Internet browser not to accept cookies, to warn you when a cookie is set, or to delete cookies after your session. Some graphical elements may not appear correctly, or you may not be able to use certain applications
We use the following cookies:
You have the right to see the personal data we hold about you, and you can correct it (or have it corrected) if it is inaccurate or incomplete. You also have the right to have your personal data deleted, to restrict its processing and to object to the processing of (part of) your personal data by us or by one of our subcontractors.
You also have the right to request a copy (in a structured, current and machine-readable form) of your personal data and to have it sent to another party.
You have the right to object, free of charge, to any processing of your personal data for direct marketing purposes.
To exercise these rights, simply :
- send an e-mail to balaoshoes@gmail.com
To prevent misuse, we ask you to also send us a copy of your identity card (possibly with a passport photo rendered invisible).
Complaints
Do you have any questions or complaints about your personal data and privacy? Contact us using the contact details at the top of this page.
Privacy statement.
You always have the right to address your complaint to the Data Protection Authority
(contact@apd-gba.be, +32 (0)2 274 48 00, www.autoriteprotectiondonnees.be, Rue de la Presse 35,
1000 Brussels).
Modification of the privacy statement
BALAO may modify its privacy statement. Any such changes will be posted on our website. This privacy statement was last modified on: 12/02/2024